Background Information

In-State Applicants

1. Please go to https://uenroll.identogo.com and use the following unique service code 27N68S, (download form) which allows the system to identify which agency, is requesting the background check. You must enter this code when registering. If you do use the code specific to the LBMT, you will not be able to proceed. You are requesting a state and federal background check.
2. Select “Schedule or manage an appointment.” Make an appointment at an office location and time that is convenient for you.  This is a very simple process where you enter basic information and then select a date, time, and location for your appointment.
3. When you go to an Identogo office, your identity will be verified and your prints obtained via the Livescan technology.
4. You will pay Identogo directly for this service. Applicants may pay by credit/debit card, check or money order.
5. Once you have completed the appointment, the fingerprints are electronically submitted to Louisiana State Police (LSP) and the background check will be processed.
6. LSP will send the results via a secure interface to LBMT within approximately 3 days.
7. Occasionally the fingerprints do not go through well and are rejected by the FBI and LSP’s system. If this occurs, you will receive an email from Identogo/Idemia letting you know that you must reschedule an appointment and be fingerprinted again.  You must use the link provided in the email to reschedule another appointment to avoid being charged again for the fingerprinting service.
8. A list of identification documents needed is provided on the Fingerprint Service Code Form.

Out of State Applicants

The process is similar if you are applying from outside of Louisiana, in the United States, or from a country that has an Idemia office with the Livescan technology.

1. If you reside in a state with Idemia/Identogo services, you can schedule a Livescan print in the same manner for in-state applicants.
2. Pre-enroll for Livescan Processing at https://uenroll.identogo.com entering the unique service code 27N68S. (download form)
3. Use the zip-code lookup to find the most convenient location for your fingerprinting process.  If no location is available within 100 miles or you do not wish to visit the identified location, there is an option to switch to card scan processing.
4. If your state (or country) does not have Idemia/Identogo services you must obtain a printed fingerprint card from a local law enforcement agency and mail your prints in for card scan processing. This process is completed through the same website https://uenroll.identogo.com. To mail in cards you must pay for the service online and use the shipping label provided.
5. Livescan results should be available through the secure interface within 3 days. Results for mailed in cards should be available within 7 days.
6. Occasionally the fingerprints do not go through well and are rejected by the FBI and LSP’s system. If this occurs, you will receive an email from Identogo/Idemia letting you know that you must reschedule an appointment and be fingerprinted again.  You must use the link provided in the email to reschedule another appointment to avoid being charged again for the fingerprinting service.
7. A list of identification documents needed is provided on the Fingerprint Service Code Form.

The Louisiana Board of Massage Therapy may use the criminal convictions of applicants as a basis for denial of an application for licensure. The Board is required to consider the following factors in deciding whether to grant a license to an applicant with one or more criminal convictions:  (1) the nature and seriousness of the offense(s); (2) the nature of the specific duties and responsibilities for which the license is required; (3) the amount of time that has passed since the conviction(s); (4) facts relevant to the circumstances of the offense(s), including any aggravating or mitigating circumstances or social conditions surrounding the commission of the offence(s); and (5) evidence of rehabilitation or treatment undertaken by the person since the conviction(s).  Applicants for licensure do have the right to petition for a pre-application eligibility determination prior to meeting the general qualifications for a license. For more information, please review relevant Louisiana statutes and board rules: La. R.S. 37:35; La. R.S. 37:2409; La. R.S. 37:2413; La. R.S. 37:2950, and LAC 46:LIV §151(E) and (F).

Louisiana law, under Act 486 of the 2022 Regular Session (codified in parts of La. R.S. 37:33 and 37:2950), allows individuals with a criminal history to request a Pre-Application Eligibility Determination from the relevant state licensing board or agency. 

• Pursuant to La. R.S. 37:33, you have the right to petition for a pre-application eligibility determination prior to meeting the general qualifications for a license.
• Submitting a request for pre-application eligibility determination does not eliminate the need to complete a formal application for licensure or reduce any of the steps required for formal licensure.
• You are not required to seek a pre-application eligibility determination before completing a formal application for licensure.
• When formally applying for licensure, all other licensing criteria required by Louisiana law and/or rule must still be met, regardless of a pre-application eligibility determination.
• If you later apply for licensure by the Board, your pre-application eligibility determination records, including any decision, will be reviewed prior to a decision regarding licensure.
• If you are already licensed by the Board and you are seeking a license renewal eligibility determination, please know that any criminal conviction, previously, may result in an investigation with regard to your current licensure.

How to request pre-application eligibility:

1. Complete the pre-application eligibility form (click here)
2. Email the request to: admin@labmt.org
3. You will receive a confirmation email within 48 hours of receipt.
4. The CIO will review the information and may contact you with further questions.
5. If the CIO is able to make the determination you will be notified within 45 days.
6. If the CIO feels that further review is required by the full Board, you will be notified in writing, which will include the date of review at the next Board meeting.

The Board is required to consider the following factors in deciding whether to grant a license to an applicant with one or more criminal convictions:

1. The nature and seriousness of the offense(s)
2. The nature of the specific duties and responsibilities for which the license is required
3. The amount of time that has passed since the conviction(s)
4. Facts relevant to the circumstances of the offense(s), including any aggravating or mitigating circumstances or social conditions surrounding the commission of the offence(s)
5. Evidence of rehabilitation or treatment undertaken by the person since the conviction(s).