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Frequently Asked Questions for Consumers

Q: Should my massage therapist have the proper licensing and credentials in the state of Louisiana?

A: Yes. A licensed massage therapist has attended an accredited massage therapy program and has studied anatomy and physiology, pathology, kinesiology and various massage therapy techniques. A licensed massage therapist is trained to know when a massage is contraindicated and should not be performed so harm is not caused to a client. Licensed therapists in Louisiana must meet strict educational requirements, pass a national certification exam and receive at least twelve hours of continuing education each year to receive and maintain their professional license. A licensed massage therapist in Louisiana will have a Board issued professional license or LMT Card posted where it is visible to the public at their establishment.

Q: I'm having my first massage and don't know what to expect. Do you have any advice?

A: A licensed massage therapist will be familiar with your first-time anxiety and will know how to put you at ease so you will benefit from your therapeutic massage. When in doubt, always ask questions. Your therapist will be honest and work with you regarding anything you aren't sure about or don't understand. Be a responsible consumer and make sure you understand what goes on during the massage and what you should do when the massage is over. Communication is a two-way street, so make sure you communicate any questions or concerns with your massage therapist in order to get the best therapeutic massage that meets your need. 

Q: When I get a massage, will I be draped?

A: Yes. Licensed massage therapists are required by law to cover or drape the client during a massage. They will only uncover the area they are working on. Areas of the body that must be covered are the breasts (for women), genitals, and buttocks, or gluteal cleft. Whether you undress completely or just down to your underwear is your choice. Do what is comfortable for you and let your therapist know your comfort levels. Everyone is different, so speak up.

Q: What do I do if I have an area of my body that I don't want the therapist to work on during the massage?

A: Let your therapist know before the massage begins what areas of your body want massaged. Many people are uncomfortable with having their stomach area massaged. Let the therapist know that you don't want your stomach area massaged if it makes you uncomfortable. This also allows the therapist the opportunity to adjust the massage for the allotted time and to focus on the areas of your body that need more attention. 

Q: Can I stop a massage therapy session if I want to discontinue for any reason?

A: Yes. If you want to stop your session for any reason, let your therapist know and they should end the session as you requested. 

Q: Should I talk during my massage or should I remain quiet?

A: If you want to talk to your therapist, then talk. If you want to remain quiet and concentrate on the relaxing effects of the massage, then be quiet. Feel free to let your therapist know your preference before the massage begins. Your therapists may ask questions regarding your comfort level during the massage even if you have requested a quiet session. This may be necessary to receive a quality massage therapy session and feedback may be needed so the therapist may perform the massage technique properly. Most therapists will follow your lead about talking as the massage proceeds. 

Q: What if I fall asleep during my massage?

A: Many people fall asleep during their massage.  Falling asleep is common during a massage session.

Q: Can licensed massage therapist give clients body wraps?

A: Yes. Licensed massage therapist can perform body wraps and salt glows. They also perform hot stone massage.

Q: Can licensed massage therapists diagnose medical conditions?

A: No. Licensed massage therapist cannot diagnose diseases, syndrome, disorders or any medical conditions. Many may recommend that you visit a doctor if they see something on your body that may cause concern. They are trained to alert clients to possible skin disorders such as skin cancer or plantar warts or any issues that may indicate a need for medical attention. *Always seek the advice of a medical doctor when your health is in question.

Q: Should I tip my licensed massage therapist?

A: If you were pleased with your services; yes. Licensed massage therapists work very hard and are part of the service industry. If you receive a massage at a spa, resort, or on a cruise, the therapist is not paid the full amount of the purchased massage price. Tipping in situations like this is similar to tipping your hair stylist or your server at a restaurant. If you are pleased with your services, let the therapist know by giving them a tip.

Licensed massage therapists who own their own business usually receive all of the money paid for the massage service minus the costs of overhead. Some clients tip and some don't when the therapist owns their own business. If you aren't sure what to do when a therapist owns their own business, you can ask. Some may accept tips and some may not.

Licensed massage therapists who work in clinical situations such as physical therapy offices, chiropractic offices, or hospitals may receive tips, but often do not due to the fact that they may accept insurance for services. Often, in clinical settings, clients may be billed and not given an opportunity to provide a tip. It is best in these situations to ask the therapist if they accept tips if you are happy with your services. Some may accept tips and some may not.